Privacy Policy

TOL Solutions ("we", "our", or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

1. Information We Collect

We may collect information that you voluntarily provide to us when you contact us, book a consultation, or otherwise interact with our services, including:

• Full name and job title
• Business email address and phone number
• Company name and industry
• Project details and automation goals
• Technical and usage data from website interactions

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our services
• Respond to inquiries and schedule consultations
• Send relevant updates, newsletters, or service communications
• Comply with legal obligations under EU and local regulations
• Detect and prevent fraudulent or unauthorised activity

3. Legal Basis for Processing (GDPR)

For users in the European Union, we process personal data under the following legal bases: contractual necessity, legitimate interests, compliance with legal obligations, and — where applicable — your explicit consent.

4. Data Sharing & Third Parties

We do not sell, trade, or rent your personal information. We may share data with trusted service providers (e.g. scheduling tools, cloud infrastructure) under strict confidentiality agreements. All third-party processors are GDPR-compliant.

5. Data Retention

We retain personal data only as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law. Upon request, we will delete or anonymise your data within 30 days.

6. Your Rights

Under GDPR and applicable law, you have the right to: access your data, rectify inaccuracies, request erasure, object to processing, and lodge a complaint with a supervisory authority. To exercise these rights, contact us at info@tol.solutions.

7. Cookies

Our website may use cookies and similar technologies to enhance your experience and analyse traffic. You may disable cookies in your browser settings; however, some features may not function as intended.

8. Security

We implement industry-standard technical and organisational security measures to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Contact

If you have questions about this Privacy Policy, please contact us at:
info@tol.solutions